Soothing Hands Massage & Bodywork Policies
Appointment Scheduling
Soothing Hands Massage & Bodywork massage therapy is scheduled by appointment only. Contact us anytime to discuss your needs with a licensed practitioner and reserve your spot.
Cancellation Policy
If for any reason you are unable to keep an appointment please notify our office, by phone, at least 24 hours in advance of your scheduled session. There is a 50% cancellation fee for missed appointments without notification. Exceptions are made for illness. Clients are not required to pay a cancellation fee with a valid medical note.
Late Policy
If you arrive late for your appointment, Soothing Hands Massage & Bodywork practitioners will provide treatment for the remaining session time only, with no fee reduction. Due to tightly booked schedules, we are unable to extend appointments beyond the originally specified time.
Gratuity & Tax
Gratuity is not included in the cost of your service. It is at the discretion of the guest to decide gratuity amount. The massage industry ranges from 15% to 20% per service. Gratuity can not be added to credit cards. All list prices include tax except for chair massages.
First Appointments
Kindly arrive at least 10 minutes prior to your first appointment to provide health information and consult with your massage therapist regarding your condition. Contact our office for more information.
Illness and Health Concerns
Kindly let us know of any health conditions, allergies and/or other concerns you may have prior to treatment. In an effort to provide a healthy environment, we respectfully request that you reschedule your appointment if you are experiencing a cold, fever, or flu, etc. This is in consideration of your health as well as the well-being of other clients and staff.
